We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a streamlined system to ensure your items—whether designed for active lifestyles or refined occasions—reach you in pristine condition. Our team meticulously verifies each shipment, prioritizing accuracy and packaging integrity to reflect the quality of your purchase.

Orders are typically processed within 1–3 business days, excluding weekends and holidays. Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Seasonal demand or unforeseen logistics disruptions could occasionally extend these periods, but we proactively monitor all shipments to minimize delays.

We offer the following shipping options:

Standard Shipping (10–15 Business Days): $15 for orders totaling $0–$60.
Free Shipping (10–15 Business Days): Applies to orders of $60 or more, with no upper limit.

These rates ensure reliable delivery while rewarding larger orders with cost savings. All fees are calculated transparently at checkout.

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Restrictions may apply to remote areas or destinations with complex import regulations. During checkout, enter your address to confirm availability. For unsupported locations, we recommend using a package-forwarding service, though such arrangements are outside our responsibility once handed to the third party.

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, individual tracking details may update sequentially. If you encounter discrepancies or haven’t received updates within 48 hours of shipment notification, check your spam folder or contact [email protected] for assistance.

While rare, delays can occur due to carrier issues or customs hold-ups. If your package exceeds the estimated delivery window by more than 5 business days, contact us at [email protected] with your order number. For lost shipments, we initiate a trace process with the carrier and, if unresolved, may offer a replacement or refund—contingent on investigation outcomes. Claims must be filed within 30 days of the shipment date.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are determined by local authorities and are not included in your order total. We declare the full value of shipments to comply with regulations, and we cannot mark items as "gifts" to avoid fees. To estimate potential costs, consult your country’s customs office before ordering. Non-payment of duties may result in delayed delivery or package return.