Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for here at Soletripl. Our founder, Alex, still replies to every fifth email personally—no kidding! It’s a quirky tradition we’ve kept since day one.
Got a question about that cozy sweater you saw? Or maybe you just want to chat about sustainable fashion (we’re obsessed too). Here’s how to find us:
"Honestly? I once spent 45 minutes helping a customer plan her anniversary gift. Not ‘efficient,’ but totally worth it." — Alex, Founder
Last quarter, we changed our packaging because 23 customers said it was tricky to open. Small thing? Maybe. But those conversations shape everything we do. So tell us—what’s working, what’s not, or just share your latest adventure story.
Prefer typing? Try our live chat (that little icon in the corner). Or fill out the contact form if you’re the organized type. Either way, we’ll get back to you faster than you can say "slow fashion."
P.S. Our customer service team is real people—no scripts, no canned responses. Just authentic conversations, the way it should be.
